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Contact form
As we offer products from various manufacturers, please let us know which items your enquiry relates to.
Feel free to use the contact form below.
Phone Service
Our support team in Potsdam, near Berlin, looks forward to your call and is happy to assist you in German or English:
Functional cookies are absolutely necessary for the functionality of the web shop. These cookies assign a unique random ID to your browser so that your unhindered shopping experience can be guaranteed over several page views.
Google Pay payments
Cookie-Configuration-Hash
Information on origin:
The cookie stores the referrer and the first page visited by the user for further use.
Cookie settings:
The cookie is used to store the cookie settings of the site user over several browser sessions.
Cache handling:
The cookie is used to differentiate the cache for different scenarios and page users.
Amazon Pay
CAPTCHA integration
CSRF token:
The CSRF token cookie contributes to your security. It strengthens the security of forms against unwanted hacker attacks.
PayPal payments
Activated cookies:
Saves which cookies have already been accepted by the user for the first time.
Session:
The session cookie stores your shopping data over several page views and is therefore essential for your personal shopping experience.
Timezone:
The cookie is used to provide the system with the user's current time zone.
Enhanced Conversion Tracking
Marketing cookies are used to display advertisements on the website in a targeted and individualized manner across multiple page views and browser sessions.
Google AdSense:
The cookie is used by Google AdSense to promote advertising efficiency on the website.
These cookies are used for statistics and shop performance metrics.
Google Tagmanager
Conversion and usertracking via Google Tag Manager
Google Analytics
Tracking cookies help the shop operator to collect and evaluate information about the behaviour of users on their website.
Google Analytics:
Google Analytics is used for traffic analysis of the website. Thereby statistics about website activities can be created and read out.
FAQ Youtube:
This cookie is required for playing FAQs youtube videos which use cookies.
Google Ads
Shopware Analytics is an analytics service for tracking shopping behavior on this webshop, provided by shopware AG (Ebbinghoff 10, 48624 Schöppingen, Germany) in joint responsibility (see also the data protection information). The legal basis for data processing is Art. 6 para. 1 s. 1 lit. a GDPR. If data is stored locally, please refer to our privacy policy for further details on data processing.
The recipient of the data is shopware AG and IT service providers. Technologies used include local storage. The collected data includes customer group, pages visited, click paths, date and time of visit, information about the end device used (resolution, resolution density, operating system), referrer URL, information about the browser used, locale, search queries, time zone. The purpose of data collection is for marketing, analysis, and statistical purposes.
Data processing takes place within the European Union. If you have any questions about data protection, you can contact the data protection officer at legal@shopware.com. Further information can be found at https://www.shopware.com/en/privacy/website.
Stored data:
Shopware Analytics adds the following information to your browser's local storage until consent is revoked: _swa_anonymousId (a unique identifier of the visitor), _swa_userTraits (user traits of the visitor).
Allows Google to collect personal data for online advertising and marketing.
Google Advertising
Google Tag Manager
YouTube video
Vimeo video
Wishlist
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